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Queremos ser oportunos

Es un placer ayudarte

Tenemos la solución adecuada a tu inquietud

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Centro de atención

SERVICIO AL CLIENTE

En que podemos ayudarte?

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Servicio

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Servicio

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Servicio

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Herramientas

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Herramientas

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Herramientas

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Centro de Asistencia Técnica

HERRAMIENTAS

En que podemos ayudarte?

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Resuelve las dudas desde a App de mensajería.

[/et_pb_cta][/et_pb_column][et_pb_column type=»1_3″ _builder_version=»4.16″ custom_padding=»|||» global_colors_info=»{}» custom_padding__hover=»|||»][et_pb_cta title=»APP TVNet play» button_url=»https://tvnetlago.com/» button_text=»Consultar» _builder_version=»4.19.1″ header_level=»h4″ header_font=»Montserrat|600|||||||» header_text_align=»center» header_text_color=»#1546AF» header_line_height=»1.5em» body_font=»Montserrat||||||||» body_text_align=»center» body_line_height=»2em» background_color=»#f9c0cb» use_background_color_gradient=»on» background_color_gradient_type=»circular» background_color_gradient_direction_radial=»right» background_color_gradient_stops=»rgba(249,192,203,0.3) 20%|#ff8a00 100%» background_color_gradient_overlays_image=»on» background_color_gradient_start=»rgba(249,192,203,0.3)» background_color_gradient_start_position=»20%» background_color_gradient_end=»#f9c0cb» background_enable_image=»off» custom_button=»on» button_text_size=»14px» button_bg_color=»#1196d4″ button_border_width=»12px» button_border_color=»rgba(0,0,0,0)» button_border_radius=»100px» button_font=»Montserrat|700|||||||» button_use_icon=»off» button_alignment=»center» text_orientation=»left» animation_style=»zoom» animation_delay=»150ms» animation_intensity_zoom=»20%» border_radii=»on|10px|10px|10px|10px» box_shadow_style=»preset1″ button_border_radius_hover=»100px» button_bg_color_hover=»#ff6b86″ locked=»off» global_colors_info=»{}» button_text_size__hover_enabled=»off» button_one_text_size__hover_enabled=»off» button_two_text_size__hover_enabled=»off» button_text_color__hover_enabled=»off» button_one_text_color__hover_enabled=»off» button_two_text_color__hover_enabled=»off» button_border_width__hover_enabled=»off» button_one_border_width__hover_enabled=»off» button_two_border_width__hover_enabled=»off» button_border_color__hover_enabled=»off» button_one_border_color__hover_enabled=»off» button_two_border_color__hover_enabled=»off» button_border_radius__hover_enabled=»on» button_border_radius__hover=»100px» button_one_border_radius__hover_enabled=»off» button_two_border_radius__hover_enabled=»off» button_letter_spacing__hover_enabled=»off» button_one_letter_spacing__hover_enabled=»off» button_two_letter_spacing__hover_enabled=»off» button_bg_color__hover_enabled=»on» button_bg_color__hover=»#ff6b86″ button_one_bg_color__hover_enabled=»off» button_two_bg_color__hover_enabled=»off»]

Accede a tu cuenta de manera fácil, conveniente y segura.

[/et_pb_cta][/et_pb_column][et_pb_column type=»1_3″ _builder_version=»4.16″ custom_padding=»|||» global_colors_info=»{}» custom_padding__hover=»|||»][et_pb_cta title=»TVNet Redes Sociales» button_url=»https://tvnetlago.com/contactos/» button_text=»Consultar» _builder_version=»4.19.1″ header_level=»h4″ header_font=»Montserrat|600|||||||» header_text_align=»center» header_text_color=»#1546AF» header_line_height=»1.5em» body_font=»Montserrat||||||||» body_text_align=»center» body_line_height=»2em» background_color=»#1546AF» use_background_color_gradient=»on» background_color_gradient_type=»circular» background_color_gradient_direction_radial=»right» background_color_gradient_stops=»rgba(255,255,255,0.63) 20%|#0c71c3 100%» background_color_gradient_overlays_image=»on» background_color_gradient_start=»rgba(249,192,203,0.3)» background_color_gradient_start_position=»20%» background_color_gradient_end=»#f9c0cb» background_enable_image=»off» custom_button=»on» button_text_size=»14px» button_bg_color=»#1196d4″ button_border_width=»12px» button_border_color=»rgba(0,0,0,0)» button_border_radius=»100px» button_font=»Montserrat|700|||||||» button_use_icon=»off» button_alignment=»center» text_orientation=»left» module_alignment=»center» animation_style=»zoom» animation_delay=»150ms» animation_intensity_zoom=»20%» border_radii=»on|10px|10px|10px|10px» box_shadow_style=»preset1″ button_border_radius_hover=»100px» button_bg_color_hover=»#ff6b86″ locked=»off» global_colors_info=»{}» button_text_size__hover_enabled=»off» button_one_text_size__hover_enabled=»off» button_two_text_size__hover_enabled=»off» button_text_color__hover_enabled=»off» button_one_text_color__hover_enabled=»off» button_two_text_color__hover_enabled=»off» button_border_width__hover_enabled=»off» button_one_border_width__hover_enabled=»off» button_two_border_width__hover_enabled=»off» button_border_color__hover_enabled=»off» button_one_border_color__hover_enabled=»off» button_two_border_color__hover_enabled=»off» button_border_radius__hover_enabled=»on» button_border_radius__hover=»100px» button_one_border_radius__hover_enabled=»off» button_two_border_radius__hover_enabled=»off» button_letter_spacing__hover_enabled=»off» button_one_letter_spacing__hover_enabled=»off» button_two_letter_spacing__hover_enabled=»off» button_bg_color__hover_enabled=»on» button_bg_color__hover=»#ff6b86″ button_one_bg_color__hover_enabled=»off» button_two_bg_color__hover_enabled=»off»]

Síguenos y entérate de todo lo nuevo que tenemos para ti.

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Resuelve las dudas desde a App de mensajería.

[/et_pb_cta][et_pb_cta title=»APP TVNet play» button_url=»https://tvnetlago.com/» button_text=»Consultar» _builder_version=»4.19.1″ header_level=»h4″ header_font=»Montserrat|600|||||||» header_text_align=»center» header_text_color=»#1546AF» header_line_height=»1.5em» body_font=»Montserrat||||||||» body_text_align=»center» body_line_height=»2em» background_color=»#f9c0cb» use_background_color_gradient=»on» background_color_gradient_type=»circular» background_color_gradient_direction_radial=»right» background_color_gradient_stops=»rgba(249,192,203,0.3) 20%|#ff8a00 100%» background_color_gradient_overlays_image=»on» background_color_gradient_start=»rgba(249,192,203,0.3)» background_color_gradient_start_position=»20%» background_color_gradient_end=»#f9c0cb» background_enable_image=»off» custom_button=»on» button_text_size=»14px» button_bg_color=»#1196d4″ button_border_width=»12px» button_border_color=»rgba(0,0,0,0)» button_border_radius=»100px» button_font=»Montserrat|700|||||||» button_use_icon=»off» button_alignment=»center» text_orientation=»left» animation_style=»zoom» animation_delay=»150ms» animation_intensity_zoom=»20%» border_radii=»on|10px|10px|10px|10px» box_shadow_style=»preset1″ button_border_radius_hover=»100px» button_bg_color_hover=»#ff6b86″ locked=»off» global_colors_info=»{}» button_text_size__hover_enabled=»off» button_one_text_size__hover_enabled=»off» button_two_text_size__hover_enabled=»off» button_text_color__hover_enabled=»off» button_one_text_color__hover_enabled=»off» button_two_text_color__hover_enabled=»off» button_border_width__hover_enabled=»off» button_one_border_width__hover_enabled=»off» button_two_border_width__hover_enabled=»off» button_border_color__hover_enabled=»off» button_one_border_color__hover_enabled=»off» button_two_border_color__hover_enabled=»off» button_border_radius__hover_enabled=»on» button_border_radius__hover=»100px» button_one_border_radius__hover_enabled=»off» button_two_border_radius__hover_enabled=»off» button_letter_spacing__hover_enabled=»off» button_one_letter_spacing__hover_enabled=»off» button_two_letter_spacing__hover_enabled=»off» button_bg_color__hover_enabled=»on» button_bg_color__hover=»#ff6b86″ button_one_bg_color__hover_enabled=»off» button_two_bg_color__hover_enabled=»off»]

Accede a tu cuenta de manera fácil y segura.

[/et_pb_cta][et_pb_cta title=»TVNet Redes Sociales» button_url=»https://tvnetlago.com/contactos/» button_text=»Consultar» _builder_version=»4.19.1″ header_level=»h4″ header_font=»Montserrat|600|||||||» header_text_align=»center» header_text_color=»#1546AF» header_line_height=»1.5em» body_font=»Montserrat||||||||» body_text_align=»center» body_line_height=»2em» background_color=»#1546AF» use_background_color_gradient=»on» background_color_gradient_type=»circular» background_color_gradient_direction_radial=»right» background_color_gradient_stops=»rgba(255,255,255,0.63) 20%|#0c71c3 100%» background_color_gradient_overlays_image=»on» background_color_gradient_start=»rgba(249,192,203,0.3)» background_color_gradient_start_position=»20%» background_color_gradient_end=»#f9c0cb» background_enable_image=»off» custom_button=»on» button_text_size=»14px» button_bg_color=»#1196d4″ button_border_width=»12px» button_border_color=»rgba(0,0,0,0)» button_border_radius=»100px» button_font=»Montserrat|700|||||||» button_use_icon=»off» button_alignment=»center» text_orientation=»left» module_alignment=»center» animation_style=»zoom» animation_delay=»150ms» animation_intensity_zoom=»20%» border_radii=»on|10px|10px|10px|10px» box_shadow_style=»preset1″ button_border_radius_hover=»100px» button_bg_color_hover=»#ff6b86″ locked=»off» global_colors_info=»{}» button_text_size__hover_enabled=»off» button_one_text_size__hover_enabled=»off» button_two_text_size__hover_enabled=»off» button_text_color__hover_enabled=»off» button_one_text_color__hover_enabled=»off» button_two_text_color__hover_enabled=»off» button_border_width__hover_enabled=»off» button_one_border_width__hover_enabled=»off» button_two_border_width__hover_enabled=»off» button_border_color__hover_enabled=»off» button_one_border_color__hover_enabled=»off» button_two_border_color__hover_enabled=»off» button_border_radius__hover_enabled=»on» button_border_radius__hover=»100px» button_one_border_radius__hover_enabled=»off» button_two_border_radius__hover_enabled=»off» button_letter_spacing__hover_enabled=»off» button_one_letter_spacing__hover_enabled=»off» button_two_letter_spacing__hover_enabled=»off» button_bg_color__hover_enabled=»on» button_bg_color__hover=»#ff6b86″ button_one_bg_color__hover_enabled=»off» button_two_bg_color__hover_enabled=»off»]

Síguenos y entérate de todo lo nuevo que tenemos para ti.

[/et_pb_cta][/et_pb_column][/et_pb_row][et_pb_row _builder_version=»4.19.0″ _module_preset=»default» custom_padding=»0px|0px|0px|0px|true|true» global_colors_info=»{}»][et_pb_column type=»4_4″ _builder_version=»4.19.0″ _module_preset=»default» global_colors_info=»{}»][et_pb_code admin_label=»Carrusel» _builder_version=»4.19.0″ _module_preset=»default» global_colors_info=»{}»][/et_pb_code][/et_pb_column][/et_pb_row][/et_pb_section][et_pb_section fb_built=»1″ admin_label=»FAQ» _builder_version=»4.19.0″ background_color=»#0C71C3″ module_alignment=»right» custom_margin=»8px||-14px|||» custom_padding=»38px|0px|38px|0px|true|false» border_radii=»on|60px|60px|60px|60px» border_width_all=»32px» border_color_all=»#FFFFFF» locked=»off» global_colors_info=»{}»][et_pb_row _builder_version=»4.16″ custom_margin=»|auto|-19px|auto||» custom_padding=»4px||42px|||» collapsed=»on» global_colors_info=»{}»][et_pb_column type=»4_4″ _builder_version=»4.16″ custom_padding=»|||» global_colors_info=»{}» custom_padding__hover=»|||»][et_pb_text content_tablet=»

Preguntas frecuentes

» content_phone=»

Preguntas frecuentes

» content_last_edited=»on|phone» _builder_version=»4.19.0″ text_font=»Montserrat||||||||» text_font_size=»16px» text_line_height=»1.8em» link_font=»Montserrat|700|||||||» link_text_color=»#fa546d» link_font_size=»22px» link_line_height=»1.5em» header_font=»||||||||» header_2_font=»Montserrat|700|||||||» header_2_font_size=»40px» header_2_line_height=»1.4em» header_6_font=»Montserrat|600||on|||||» header_6_text_color=»#fa546d» header_6_font_size=»16px» header_6_letter_spacing=»2px» header_6_line_height=»1.5em» background_layout=»dark» max_width=»700px» max_width_last_edited=»off|desktop» module_alignment=»left» custom_margin=»|||» custom_padding=»|||» header_2_font_size_tablet=»» header_2_font_size_phone=»24px» header_2_font_size_last_edited=»on|phone» locked=»off» global_colors_info=»{}»]

Preguntas frecuentes

[/et_pb_text][et_pb_toggle title=»¿Qué es TVnet?» icon_color=»#000000″ toggle_icon=»C||divi||400″ use_icon_font_size=»on» icon_font_size=»25px» open_icon_color=»#000000″ open_toggle_icon=»B||divi||400″ open_use_icon_font_size=»on» open_icon_font_size=»25px» _builder_version=»4.19.1″ _module_preset=»default» title_text_color=»#000000″ title_font=»|700|||||||» custom_margin_tablet=»» custom_margin_phone=»-15px||||false|false» custom_margin_last_edited=»on|phone» global_colors_info=»{}»]

Es una empresa proveedora de internet fibra óptica y televisión digital para Sucumbíos y Orellana, Ecuador.

[/et_pb_toggle][et_pb_toggle title=»¿Cómo reportar un daño?» icon_color=»#000000″ toggle_icon=»C||divi||400″ use_icon_font_size=»on» icon_font_size=»25px» open_icon_color=»#000000″ open_toggle_icon=»B||divi||400″ open_use_icon_font_size=»on» open_icon_font_size=»25px» _builder_version=»4.19.1″ _module_preset=»default» title_text_color=»#000000″ title_font=»|700|||||||» custom_margin_tablet=»» custom_margin_phone=»-25px||||false|false» custom_margin_last_edited=»on|phone» global_colors_info=»{}»]

Llamar a los números autorizados de TVNet Lago y solicitar una visita técnica debido a un daño en el servicio.

[/et_pb_toggle][et_pb_toggle title=»¿Cómo mejorar la cobertura WIFI?» icon_color=»#000000″ toggle_icon=»C||divi||400″ use_icon_font_size=»on» icon_font_size=»25px» open_icon_color=»#000000″ open_toggle_icon=»B||divi||400″ open_use_icon_font_size=»on» open_icon_font_size=»25px» _builder_version=»4.19.1″ _module_preset=»default» title_text_color=»#000000″ title_font=»|700|||||||» custom_margin_tablet=»» custom_margin_phone=»-25px||||false|false» custom_margin_last_edited=»on|phone» global_colors_info=»{}»]

Para mejorar la cobertura de la señal de WIFI, debemos solicitar una visita técnica para instalar el router en la mitad de su espacio de su hogar o negocio, adicional las antenas deben estar hacia arriba porque la señales es por ondas.

[/et_pb_toggle][et_pb_toggle title=»¿Cómo cambiar la clave Wi-Fi?» icon_color=»#000000″ toggle_icon=»C||divi||400″ use_icon_font_size=»on» icon_font_size=»25px» open_icon_color=»#000000″ open_toggle_icon=»B||divi||400″ open_use_icon_font_size=»on» open_icon_font_size=»25px» _builder_version=»4.19.1″ _module_preset=»default» title_text_color=»#000000″ title_font=»|700|||||||» custom_margin_tablet=»» custom_margin_phone=»-25px||||false|false» custom_margin_last_edited=»on|phone» global_colors_info=»{}»]

Solicitar al servicio técnico de TVNet el cambio de clave del router y demás medidas de seguridad en la detección de redes locales.

[/et_pb_toggle][et_pb_toggle title=»¿Cómo descargar la APP?» icon_color=»#000000″ toggle_icon=»C||divi||400″ use_icon_font_size=»on» icon_font_size=»25px» open_icon_color=»#000000″ open_toggle_icon=»B||divi||400″ open_use_icon_font_size=»on» open_icon_font_size=»25px» _builder_version=»4.19.1″ _module_preset=»default» title_text_color=»#000000″ title_font=»|700|||||||» custom_margin_tablet=»» custom_margin_phone=»-25px||||false|false» custom_margin_last_edited=»on|phone» global_colors_info=»{}»]

Siga los pasos descritos dentro de esta sección de ayuda, previo a eso verificar si tiene espacio en su celular y si es cliente de TVNet Lago, ya que este servicio de Canales y Películas funciona conectada a nuestra red.

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Paso a seguir

TVnet Lago

» content_phone=»

Paso a seguir

TVnet Lago

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¿Cómo utilizar TVNet Play?

Pasos a seguir

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1

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Descargar la APP desde Google Play, con el nombre: TVNet Play.

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2

Solicitar a TVNet Lago la activiación del usuario y contraseña (solo clientes).

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3

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Activar los módulos de Películas, Series y Televisión. Ver manual PDF.

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Nuestros Beneficios

Con TVNet tendrás

+ Disfrutar de la mayor velocidad de internet desde la comodidad de tu hogar.

+ La trasmisión del mundial de fútbol QATAR 2023 en alta definición.

+ Facilidad para contratar el plan que se adapte a tu hogar o negocio.

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